We welcome you to our company's website and online store. The website www.keasa.gr is the official online store for the exhibition and sale of the company's products under the name "CONSTRUCTION - REAL ESTATE EXPLOITATION Limited Company" and the distinctive title "KEA S.A." , located in LEFKONA, SERRON Municipality, 104 K.Karamanli Street, 621 00 (VAT number: 099433906 / SERRON D.O. - NUMBER 113694652000 contact e-mail [email protected] Telephone: 2321098666 Fax: 23 21098667 ). The name keasa.gr below refers to this website or to the above owner company / operator.

1 Introduction

For any question, query, or clarification regarding these terms and conditions of this contract, or for comments and complaints regarding our website, please contact us at the address Lefkonas Municipality of Serres, K. Karamanli 104 (P.O. 621 00) or on the phone number: 2321098666, or by e-mail at our e-mail address [email protected]

Before using this website and the services we provide through it, users/visitors are requested to carefully read and comply with the following terms and conditions (the other "Terms") governing the use of our online store and websites that it contains, which bind all its visitors and users. Accessing and browsing the website of the company KEA S.A. and the use of our online store for the purpose of making your purchases in it are at your own risk, subject to all applicable legislative provisions and governed by the following terms and conditions. Before entering and using our online store, read carefully and make sure that you have understood and that you agree with the said terms, rules, statements and conditions, as far as your further use and browsing of the website www.keasa.gr and also only the submission of an order through our company's online store automatically constitutes full and unconditional consent and acceptance by the customer/user of these general terms and conditions of use. If any user/visitor disagrees with these Terms, please do not use this website.

The keasa.gr website has the right at any time and without warning to revise, modify or cancel these Terms unilaterally, according to its free judgment, of course simultaneously updating this text for any change or addition. It also reserves the right to establish more specific terms of use, which are considered as a set with these general Terms of Use, but in the event of a conflict between them, the specific terms of use prevail. Any invalidity of any of these Terms does not invalidate the rest. The non-exercise by the keasa.gr website of its rights deriving from these Terms does not imply a waiver of these rights, nor does it result in an implicit cancellation of a Term. The keasa.gr website is not responsible for a breach of these Terms due to force majeure, such as earthquakes, fires, floods, extreme weather, strikes, etc.

Customers/users, in turn, bear the sole responsibility to check periodically for any modifications to these terms of use. However, any modification is not valid and therefore does not affect orders already placed and routed for delivery. It should be noted that the quoted prices only concern purchases through this website (eshop). Each user/visitor uses this website at their own risk, and its content can in no way be considered to provide advice or direct or indirect advice to users/visitors to take any action.

2. Information and Products Provided

The company KEA SA with regard to the products presented in its online store www.keasa.gr, it is committed not only to the validity of the basic characteristics associated with them, but also to the quality, completeness and validity of the information posted on its website. The accuracy of the data provided by the online store of the company KEA S.A. services, is guaranteed to the same extent subject to any errors, of a technical or typographical nature that have occurred unintentionally or by mistake. Taking into account the nature of transactions through an online store, factors such as the minimum necessary time to update the system, any downtime of the website and also the increased demand affecting the availability of some products, may affect the general process but the company will pay every humanly possible effort to update the system immediately.

3. Offer

In our product catalog you will find materials marked OFFER. Products marked OFFER are NOT used or refurbished but new at a special promotional price for a certain period of time. The offer prices of these products are configured according to the category in which each product is placed. The offers marked OFFER apply exclusively to purchases through the e-shop www.keasa.gr

4. Outlets

In our product catalog you will find materials marked OUTLET. Products marked OUTLET are NOT used or refurbished but new (older editions/series) at very low prices. The prices of these products are set at lower levels depending on the category in which each product is placed. The products you buy marked OUTLET cannot be changed. By purchasing products marked OUTLET, you know and accept all of the above. Prices for products marked OUTLET are valid while stocks last.

5. Limitation of Liability

The presentation of the products and services for sale on the website www.keasa.gr constitutes an invitation to customers/users for the purpose of submitting a contract proposal and does not in any way constitute a commitment on the part of KEA SA. for the availability and adequacy of the displayed products and services. The company KEA SA bears no responsibility and cannot guarantee the availability of the products displayed in its online store. However, it is committed to promptly informing customers/users in the event of their unavailability. The company bears no responsibility for any technical problems that may occur to customers/users when accessing and browsing its online store and are exclusively related either to the proper operation and compatibility of their own infrastructure or to acts or omissions of third parties in the form of unauthorized interference with information and/or services and/or products available through its online store, malfunction of the Online Payment Processing Provider (Bank) or Internet Service Provider (ISP) or Access Provider, incorrect provision of information by the user, wrong choice of products by the user, or careless or incorrect use of the products and in general for any incident that prevents the smooth fulfillment of its contractual obligations. Our liability in the case of a defective product is limited to the obligation to replace it, as long as the conditions for returning products are met.

This online store provides the content (eg information, names, photos, illustrations, etc.) for the products available through this website "as is", without any warranty expressed or implied in any way. Also, keasa.gr does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its users/visitors. Any direct, incidental, consequential, indirect or consequential damages resulting from access to this website, or its use, do not create liability for keasa.gr, its executives, employees or partners.

keasa.gr is under no circumstances liable for any legal claims (civil and/or criminal), nor for any damage (positive, special, or consequential which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits , data, lost profits, monetary satisfaction, etc.), which arises for users/visitors of this website, or for third parties, for a reason related to the operation or non-operation and/or use of the website and/or failure provision of services and/or information available through it and/or from any unauthorized interference by third parties in products and/or services and/or information available through it. Furthermore, keasa.gr bears absolutely no responsibility for damage or damage, or infection by electronic viruses and/or other malicious programs, on the computer or other electronic means used by a user/visitor to access this website, nor is it responsible for damage related to impossibility of execution, error, omission, interruption, defect, operation or transmission delay or system line drop, etc.

This website, in order to facilitate and serve its users/visitors, may provide, among other things, a connection through "links" hyperlinks or advertising banners, with websites and websites of third parties, for the content, the personal data protection policy, the policy security, the completeness and quality of the services provided, or the terms of use, keasa.gr cannot guarantee, nor is it responsible. Connecting to these websites and websites is the sole responsibility of each user/visitor. The aforementioned third parties, providers of the said websites and web pages, have full (civil and criminal) responsibility, to the extent defined by law, for the security, legality and validity of the content of their websites and web pages , excluding any liability of keasa.gr, such as indicative liability for intellectual property rights or any right of a third party. Consequently, users/visitors are required to contact the above third-party providers directly, for anything arising from the visit or use of their websites and webpages. Despite the fact that the users/visitors of this website accept that keasa.gr is neither obliged nor able to check the security and content of both websites and third-party services to which it provides access, it is nevertheless entitled at any time to remove, modify or interrupt any third-party service or link to third-party websites and webpages, if in its judgment the law or these Terms are threatened or violated.

6. Behavior and obligations of users/visitors

Users/visitors must comply with all relevant Greek, European and International laws and regulations, including but not limited to the legislations regarding the protection of intellectual property, the protection of personal data, the protection of competition etc. Also the users/visitors must use this website and the services offered through it in a manner consistent with good manners and these Terms.

Users/visitors agree that they will not use this website to send by e-mail or otherwise transmit, or publish, content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, blasphemous, libelous, infringing the privacy of third parties, showing empathy or expressing racial, ethnic or other discrimination, which may cause harm to minors in any way, which is not entitled to be transmitted according to law or contractual or managerial relations (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements), or that infringes intellectual or commercial property rights, or other proprietary rights of third parties, that contains software viruses or any other codes, files or programs designed to disrupt, damage, or destroy computer operating equipment, software, or hardware.

Each user/visitor of this website is also obliged not to carry out acts or omissions that can damage or disrupt its operation and third party access to it, or that can endanger the provision of the services offered by website keasa.gr through it. The use of the website in an illegal manner or in a manner contrary to these Terms, generates an obligation to compensate keasa.gr for any positive or cumulative damage suffered by the above behavior. Also, each user/visitor is obliged not to provide false information about himself, not to impersonate any other person, not to send spam or group mail, nor multiple copies of messages, as well as not to collect information about other users/visitors website without their consent, including financial data and email addresses.

To the extent that it is possible to use this website on the wider internet, this should be done based on the conditions dictated by the Code of Conduct for Internet Users (Netiquette), and the use of practices that oppose this code is expressly prohibited.

Any non-compliance of any user/visitor of this website with the applicable law and/or these Terms, gives keasa.gr the right to take the necessary measures and to take any necessary action to deal with the behavior in question. Thus, in such cases, keasa.gr is entitled, for example, to prohibit access to services it provides through this website or to delete, edit or move messages, respecting the principle of proportionality. Any costs or compensation that keasa.gr may be asked to pay, due to a violation by a user/visitor of his obligations arising from these Terms, shall be borne by the said user/visitor, who is obliged to pay them to keasa.gr immediately and without requiring the latter to go to court.

The ownership of all products sold remains with the company until the full and complete payment of the price and all kinds of additional contractual costs and expenses that may be borne by the customer (transportation costs, taxes, duties, customs duties). After delivery of the sold products the risk of damage or destruction and loss thereof is automatically transferred from the company to the customer/buyer. The customer/buyer must check the products upon receipt at the time of delivery of the order, the condition of the products and the intactness of their packaging in order to identify any defects created during transport

7. Intellectual Property Rights

This website and its contents, including images, graphics, photographs, designs, texts, information material, services and products provided, trademarks, brands, distinctive features, any form of data, software, unless otherwise stated for specific third party rights , are the intellectual and commercial property of keasa.gr and are protected in accordance with the relevant provisions of Greek and European law and international conventions. Also, anything that is transferred, retransmitted or sent through this website is the property of keasa.gr, as long as this is possible and legal.

Intellectual property is acquired without the need for any further wording and without the need for a contract or a non-infringement clause. Any copying, modification analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, rental, storage, printing, creation of derivative work or misleading the public about the real provider of the website and its content is expressly prohibited.

The names, images, logos, trademarks and distinguishing features that represent keasa.gr and that appear on this website are the property of keasa.gr or third parties and are protected by Greek, European and international laws on intellectual and commercial property. Their use is expressly prohibited without prior written permission from keasa.gr or their legal owner. Products, brands, trademarks and distinguishing features of third parties, which appear on this website, are the intellectual and commercial property of them, who are solely responsible for them.

In any case, the appearance and presentation of the above on this website should in no way be taken as a transfer or grant of express or implied permission or right to use them. The information that may be submitted by users/visitors of this keasa.gr website through it, is considered non-confidential information and does not constitute the property of the said user/visitor. Also, the keasa.gr website may collect limited and necessary information for the general commercial activities of keasa.gr.

8. Personal data

The management by keasa.gr and the protection of the personal data of the users/visitors of this website are governed by the relevant Greek and European legislation and the present Terms. When visiting and using this website and in view of the provision of the services offered through it, it is possible that the users/visitors of this website will be asked to declare information concerning them (e.g. name, date of birth, contact details , etc). The personal data declared by them anywhere on the websites and services of this website are intended exclusively for ensuring the operation of the respective service, and are kept in a special file and are not transferred to any third party in any way and for any reason ( legal or natural person) except where this is provided for by law and the competent authorities. Personal data of users/visitors requested by keasa.gr is limited to the absolutely necessary information for the operation of its online store and the provision of the services offered through it, with the aim of optimally serving the users, and always in accordance with the provisions of the General Personal Data Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and the applicable laws, as they apply from time to time.

keasa.gr, in particular, collects, stores and processes the personal data that the users/visitors of this website have provided to it with their express consent and for the following clearly described purposes immediately below:

• for the provision of services chosen by users/visitors through this website (such as purchasing products, information on new products, participation in competitions, etc.).
• to better serve users/visitors.
• to collect information from users/visitors (feedback) about the products and services offered on the keasa.gr website and to improve them based on the information collected.
• to inform users/visitors about the new products of keasa.gr through a relevant newsletter, after their consent. for informing users/visitors about offers on the keasa.gr website, as well as for any contests, after their consent.
• for the advertising and promotion of keasa.gr products from a distance, after consent of the users/visitors.
• for market research and communication with users/visitors, after their consent.
• to improve the recognition of keasa.gr and its website

The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation on the protection of personal data, as well as on the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA)

Responsible for processing the personal data collected in the above manner and the file created for the above purposes will be keasa.gr at whose headquarters the above file will also be installed.

The recipient of the personal data provided by the users/visitors of this website is only keasa.gr, which may pass it on to its affiliated companies, for the purposes of operational and computerized service of its transactional relations with said users/visitors , as well as for statistical and historical reasons.

Users/visitors who have disclosed their personal data to keasa.gr have the right to access and correct or delete ("right to be forgotten") their information or limit their processing, the right to object to further processing, as well as the right to portability of the information concerning them. They also have the right to withdraw their consent at any time, without this subsequent withdrawal affecting the processing based on the consent prior to the withdrawal, while they retain at any time the right to address the competent supervisory authority (Personal Data Protection Authority -www.dpa.gr). Regarding the above, users/visitors can contact "KEA S.A." , at the address K.Karamanli street, no. 104, LEFKONAS Municipality of SERRON, 621 00 or by e-mail at the e-mail address [email protected] or at the telephone number Telephone: 2321098666

KEASA.GR complies with all its obligations imposed by law. The subject of the personal data also has the right to request at any time the interruption of sending by KEASA.GR of the above informational and advertising-promotional material. If the user/visitor voluntarily discloses his/her personal or sensitive data through this website directly to third parties, it is up to him/her to investigate the terms of protection of such data from said third parties. The user/visitor accepts that KEASA.GR has absolutely no responsibility for such disclosures and for the subsequent possible use of said data by other persons. Similarly, KEASA.GR bears absolutely no responsibility for any disclosure by users/visitors of this website of personal and/or sensitive data of third parties through the website without the prior consent of the data holder.

Each user/visitor guarantees the accuracy and authenticity of the personal data concerning him and which he submits to keasa.gr as well as his right to submit such data. KEASA.GR DOES NOT collect sensitive personal data and does NOT process personal data for profiling or automated decision-making. KEASA.GR opposes the collection of personal data of minors and its policy is not to collect or process data of such persons.

9. Security – Secure Transactions

KEASA.GR recognizes the importance of the security of the personal data of the users/visitors of this website and makes every reasonable effort, with the most modern and advanced methods, to ensure their security. We use SSL encryption protocol. However, users/visitors should be aware that sending confidential information via e-mail is not the most secure way of communication, as it always involves the risk of reading this information by third parties.

10. Cookies

Like most websites, this one also uses cookies, so that KEASA.GR has access to certain information, every time a user/visitor browses its online store. Without cookies, it would be impossible for KEASA.GR to offer the users/visitors of this website important services such as order status, storage of products in the cart, etc.

Cookies are alphanumeric files that are transferred to the hard disk of the computer of users/visitors of a website and are used to keep statistics that are necessary to offer services such as those mentioned above, as well as to determine popular websites or for marketing purposes and the user/visitor's access to the desired website.

Cookies do not pose any risk to the computer of the user/visitor of the website. If someone does not wish to collect information through cookies, they can set their internet browser to delete the cookies already on their hard drive and choose either to automatically reject all new cookies, or to be asked for each time a cookie is about to be installed on the computer's hard drive, whether to reject or accept it. Nevertheless, users/visitors should be aware that choosing to reject cookies will make it more difficult or impossible to use parts and services of the website.

The user/visitor of this website has the possibility, if he so wishes, to request to be informed about new products available by KEASA.GR through it and/or in physical stores, as well as for any other offers, by sending advertisements - informational messages by telephone, e-mail, or by post. The user/visitor who wishes may request to stop receiving such messages. Furthermore, KEASA.GR provides the possibility for the users/visitors of this website to receive a newsletter at their email address, if they explicitly state that they want this service.

11. Warranty

keasa.gr provides you with a two (2) year warranty for its products that you purchase, which starts from the moment you receive the products. The above guarantee means that the products you will receive will be the ones you have chosen, they will absolutely correspond to the quality, characteristics and properties, declared on this website and in their packaging, they will be suitable for the use, intended and they will have no defects,

12. Law-Jurisdiction

By using the keasa.gr website, you accept that for every occasion that may arise from this use, Greek Law applies and the Courts of Serres are competent.